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New iOS app

SarahWei
Good Citizen / Bon Citoyen

I upgraded iOS app one or two months ago. The new app cannot display real-time data usage in usage summary. It displays the data usage on Mar 31 while today is April 20. The old app that I used last year always shows up-to-data data usage. I updated app this morning. The problem remains. Any clue? 

5 REPLIES 5

fixin1
Deputy Mayor / Adjoint au Maire

@SarahWei - Some people have been having that issue, although my data usage updates every time I go into the app, even if it was forced closed. It would sit for 1-2 seconds on the old usage before updating to the latest usage.

Your welcome!

SarahWei
Good Citizen / Bon Citoyen

Thank you!

SarahWei
Good Citizen / Bon Citoyen

It works. But I cannot think of any reason for keeping old data usage and have to manually forced to the up-to-date data usage. I don’t accept it as a solution. Thank you! 

fixin1
Deputy Mayor / Adjoint au Maire

@SarahWei - Pull down on the screen to refresh OR force close the app and re-open it to refresh.

softech
Oracle
Oracle

@SarahWei 

for me, I swipe down to force a refresh and it always work

 

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