New customer

[DenverW]

I recently transferred my number from my old service provider but I still can’t make outgoing calls . I used an eSIM 

[DennyCrane]

Issues with the port would mean that incoming calls wouldn't work. The fact that you can't make outgoing calls means it's something different. Are you sure the new account activated?

[Wayworn]

Just may be  worth a try —— complete shut down your phone and wait at least 60 seconds before powering on again. 
PS- you did remove your physical sim - right? 

[slusagm]

your problem is the account setup and not related with the port. You cannot use Chatbot to open ticket at this stage, so message PM with this Link 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437