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Supervisors

Eeluther
Great Neighbour / Super Voisin

Is there any way to escalate tickets to a supervisor. I have been trying to port a number since 5pm and am exhausted by the inability to get any assistance by the sole person they seem to have on cs

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Eeluther   Are you porting in or out?  Where are you at in the process?

BKNS27
Mayor / Maire

@Eeluther 

Just ask to escalate your request or contact the Porting Department. Have your old active SIM in your phone to confirm you are porting over to PM.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781... 

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