I activated a great US/CAN/MEX plan last night at 9 PM on my iphone 14 with an eSIM. I went to bed and after completing all steps my carrier area said "SOS". I went to bed AT 1130 PM as it said it could take up to 5 hours to activate. I woke up to the same message "SOS". Not knowing what to do, I went to the Telus booth at the mall. The attendant was extremely helpful. He repeated all the steps and then 1. Removed my physical SIM card; 2. Activated another eSIM for a $5 charge then 3. Re-started my phone. He also toggled the 'airplane mode' on and off [not sure this was necessary]. After about 3-4 minutes, the iphone picked up 'Public Mobile' as the carrier. He asked me to keep the physical SIM card for one month to assure everything is working fine. Please inform others of this potential problem as I plan to refer at least 4-5 others and I do not want them to get discouraged with the process. Thanks very much
