07-03-2025 11:36 AM
It wants me to subscribe to a plan when I log in. I already have a plan. I cannot access my plan usage. I cannot make a referral to a friend. I recently updated the app , that is when the problems began.
07-03-2025 11:51 AM
hi @keithjonesyvr
did you use this link?https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-03-2025 11:48 AM
I cannot find a direct message to access help
07-03-2025 11:39 AM
just the system got mixed up and cannot find your My Account with your login. PM support can help.
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
