New Sim Card still not delivered

[RaymondYim]

I ordered a new sim card for a new activation on Dec 26 and it still has not arrived.  How long does it take to ship out a Sim card?

[Frank52]

@RaymondYim 

You can always pick up a physical SIM card from a nearby store so that you can sign up immediately. To find out which stores near you sell physical SIM cards, you can go to https://www.publicmobile.ca/en/qc/pick-up-SIM and enter our postal code. The site will then suggest you stores closest to you that sell SIM cards.

[Dunkman]

@RaymondYim 

It will usually take about 10 business days for SIM card to arrive. If more than 10 business days, then you can contact customer service agent. 

[Chalupa_Batman]

Hey @RaymondYim 

Here's the link from Amazon. AMAZON PM SIM CARD  $4.99

If you already paid for the SIM card, don't worry, all you have to do is reach out to a CS Agent and they can credit your account.

[Handy1]

@RaymondYim 

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly while your already here and logged in the community you can send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437