New SIM card need to add to my account

[jasonsheard]

lost my SIM card went to the mall and got a new one how can I link it to my account?

[Anonymous]

you have to  Log in from https://selfserve.publicmobile.ca/  and Click on Payment and click on

Plan and Add-Ons 

and click on Change SIM Card  

and you will see New SIM Card Number to you put it 

Good Luck 

[CS_Agent]

Hi,
Thank you for reaching out to us!

I am sorry to hear that and I will be more than happy to assist you with this 🙂

Like @LEGO and @will13am are saying (thank you guys by the way 🙂 you guys are awesome!!!)...

Use your self-service online account to switch your sim card number and keep your same phone number and rate plan services. 
Log in from https://selfserve.publicmobile.ca/  and Click on (Sim change) in the main page.

Please let me know If you have any other concern

I wish you a wonderful day!

-Amine

[LEGO]

@jasonsheard 

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! 

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

[jasonsheard]

Says login Disabled

[LEGO]

Go into Self-Serve account > Plan and Add-Ons > Change SIM Card

[will13am]

@jasonsheard, login to your self serve account.  On the right below my profile, you will see a change SIM card option.  Click on that and follow the instructions.  Pretty simple.