New Plan Missing Details
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03-02-2024 04:25 PM
So I signed up for a promotional plan a couple of days ago that's no longer detailed on the website. I set it to switch at plan renewal, and it allowed me to select it just fine. However when I look at the 'Subscription & Add-Ons' section of My Account, there are no details present for the new plan, as seen in the attached screenshot. Is there a problem here?
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03-02-2024 04:46 PM
Thanks Mr. Mayor, you too! Great username too, maybe I should've called myself Dirty Randy or something...
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03-02-2024 04:43 PM
Hey @SomeGuyHere2
I wouldn't worry too much into it. I too recently switched to the $34 50GB 5G Canada US plan. It switched over just fine. And I'm heading to the US shortly to enjoy the freedom of not having to pay for add ons just to use in the US. Enjoy the new plan when it starts!
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03-02-2024 04:43 PM
Alright, great. It does indeed confirm the details in the 'Payments' section. Thanks folks!
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03-02-2024 04:31 PM
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03-02-2024 04:29 PM - edited 03-02-2024 04:30 PM
@SomeGuyHere2 - Look in the 'Payments' section, it'll tell you all of the details of the new plan that you chose that is getting renewed.
