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New 40$ plan for old customers

Farjy
Great Citizen / Super Citoyen

i have been with public mobile for 8 years if I transfer my plan for 40$ plans am I eligible to get loyality  and auto pay rewards ? How much it going to cost me then ? Could you please reply ? Called customer service waited 30 mins no customer representative showed up !! 

4 REPLIES 4

MoreYummy
Mayor / Maire

if you go with the new plan, you get all the rewards as all new customers.


@Farjy wrote:

can I get autopay rewards ? Which is 2 $ ? 


Yup.

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Farjy
Great Citizen / Super Citoyen

can I get autopay rewards ? Which is 2 $ ? 

Luddite
Oracle
Oracle

Yes to both, but max $5 for Loyalty. See here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/General-Reward-Rules/ta-p/164 I also recall something about Loyalty only going back to mid-2014 when Telus took over. So your $40 plan will be $34 or $35 per 30 days today.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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