05-16-2024 09:48 PM
My public mobile esim was working just fine, then all of a sudden stopped working, and now my phone won't let me connect to any carrier and I called the carrier and they said the phone isn't black listed and to call public mobile, help pleeeaassee
05-17-2024 10:06 PM
I went and bought a physical sim today after I factory reset my phone yesterday, and still doesn't work.
05-16-2024 10:03 PM
HI @Deuceman
Login to My Account check if account is active
if it is , try to disable your esim, reboot and reenable it
try Reset All networks
if sitll cannot cannot , then use PM app on your phone, go to Account and rebuy a new esim (no worry, rebuy won't cost you money, PM will credit you back the $5) and use the new esim