cancel
Showing results for 
Search instead for 
Did you mean: 

Need to change my email

Janny10
Great Neighbour / Super Voisin

I can’t access my account to change my email. Current email will be inactive on Feb 19, 2024. 

3 REPLIES 3

Dunkman
Oracle
Oracle

@Janny10 

If you could access your self service account, you can change the email yourself.  If your phone is working, you should be able to receive 2FA text to access your account.  Then  under profile section, you should be able to change email address via managing everSafe login.

Pasted Graphic 1.png

hTideGnow
Mayor / Maire

HI @Janny10 

support agent can help you to update the email 

please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437       

Sansan
Town Hero / Héro de la Ville

If you cannot access your account  then send a message to customer service  for assistance at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.