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eSIM phone switch question

ParisTraction
Great Neighbour / Super Voisin

I just got a new iphone, and my old one is using an eSIM. 

how do I move my number to my new iPhone ? What are my options ?

4 REPLIES 4

Dunkman
Oracle
Oracle

@ParisTraction 

Download the PM app on your new phone.  Sign into your account and purchase the eSIM and follow directions to get eSIM for your new phone.  You will need to purchase another eSIM via the app.  

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/esim-faqs

Sansan
Mayor / Maire

You have to purchase a new SIM card through the App. Card or esim. Have to download the public mobile app.  Once signed in, you click on Subscription and Add-ON.

You  have the options to purchase there. 

https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number

ParisTraction
Great Neighbour / Super Voisin

My new phone has an eSIM of course , so how do I get this setup with my number ?

hairbag1
Mayor / Maire

@ParisTraction 

esim is a 1 use item. Now, you need a new esim or a new hard sim.

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