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Need help updating payment method to new credit card

jfpsteve
Great Neighbour / Super Voisin

Can not update credit card. Please help 

2 REPLIES 2

Timer
Mayor / Maire

@jfpsteve 

yes you can.. use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to payment,,, manage payment method and update card information and save payment.

 

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

MrSpock
Deputy Mayor / Adjoint au Maire

@jfpsteve hi try clearing your cache or try a different browser in ingognito or secret mode also try a different device to sign in , reboot your device if problem persists ask a cs agent to update it for you  will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

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