Need clarification on this plan please

[rose88]

Im already on a $19 plan and wanting to switch to this plan cause of the long distance calling. Does this plan include VM (doesn’t really say), plus why does it say that I’ll earn $1.75/ month in rebate. My current $19 plan only earns 0.95 cents. Just want to make sure I’m not losing anything and actually gaining the long distance feature by switching.

[ORNGNBLK]

Thanks for sharing. My new cycle starts on Dec 22 now so I won’t know if the 1.75 points will be properly added until Jan 21. I’ll keep my screenshot handy. Maybe you can let me (us) know if they show up properly for you when yours renews. 

[rose88]

Basically got this reply from CSR just now. Not sure what to make of it as the app doesn’t really have a detailed explanation of the new sub after I made the switch. All I have to go by is the screenshot from my promo page.

[ORNGNBLK]

I’m watching to see how this one plays out. I’m also on the $19 -1GB plan earning .95 back per month. Just switched to the plan you pointed out with the 1.75 points back. I had nothing to lose, so maybe the typo will work to our benefit. Fingers crossed. Thanks for catching this Rose88, never thought I’d need an extra .80 cents a month. 😞 

[rose88]

Will do. Thanks.

[Handy1]

@rose88  I suggest keeping your screen shot of the points typo or not I would think PM has to honour it otherwise it’s false advertising. . So good for proof to show support you shouldn’t have to pay for their mistake . But good catch too BTW I’m in $34 plan and only get $1.70 in points 

[DennyCrane]

It's 5% back in points, so a $19 plan would get you $0.95 in points. Must be a typo. Yes it includes voicemail, caller ID, call waiting, conference calling, and call forwarding.

[rose88]

Yes, it showed up in my account. That’s why I was surprised being able to get extra feature for same price.

[Dunkman]

@rose88 

Do you actually see this $19 version plan in  your self service account?  

Existing customers have their own personalized plan offers in their My account page.  Most plans offered to existing customers are more expensive than their existing plans. 

[Handy1 · Accepted solution]

@rose88  Oddly enough it says $.95 cents in points here so not sure that may be typo as it’s only supposed to be 5% back in points of plan  spend 

but voicemail definitely included 

[rose88]

Sorry to be pain. Don’t you think this rebate of $1.75 is a bit rich for a $19 plan? Thinking it’s a typo. Please refer to bottom of screen shot. Thanks again.

[Handy1]

@rose88  Yes all plan include voicemail no worries 

 Add you earn $1.75 in points every 30 days once you have earned 15 points you can redeem $15 off your bill form rewards portal @rose88