NO PHONE SERVICE - ACCOUNT IS ACTIVE

[Kreuz]

I've just upgraded my plan and paid $. Account is active and now I have no service. Please correct this immediately or refund my credit card for your non existent service. I look forward to a resolution.

[DDM69]

Lol.  If it worked until recently then I guess it’s not been non existent. By posting here you won’t get resolution…but I guess you would know that. 

[Kreuz]

Thank-you for the feedback RossN. Appreciated!

[Kreuz]

Always one donkey in the comments! The service was working for a few years and once I upgraded the plan the service stopped working. Comprende!

[DDM69]

You are posting this issue to a public forum made up of customers. 

[RossN · Accepted solution]

@Kreuz Hi unfortunately that is a problem the last few days 

you need to contact customer service agent 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here                               

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