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My international text is not working

Mariu
Good Citizen / Bon Citoyen

I have been sending texts internationally which is covered under my plan with no luck. They have never been delivered. Any tips on what c the reasons could be

Thanks 

9 REPLIES 9

Mariu
Good Citizen / Bon Citoyen

Yes it shows on the history. This is a recent issue 

which country you are sending to?

and if you check usage history on My Account, does it show that you are sending one out?

 

Mariu
Good Citizen / Bon Citoyen

Yes. Thanks for your time to answer. I still need a resolution 

@hairbag1 

Yes I forgot to mention that both parties must have WhatsApp. If they are registered with a Meta platform. It is easy to register.

 

Mariu
Good Citizen / Bon Citoyen

Not all the time especially if the receipt doesn't have internet available all the time. So sending text would help reaching out when the receipts internet is off 


@BKNS27 wrote:

@Mariu 

You can download the WhatsApp and you can make calls and text around the world for free when you are connected to wifi.


I think you can only place calls / texts to another WhatsApp client...not just any number.

BKNS27
Mayor / Maire

@Mariu 

You can download the WhatsApp and you can make calls and text around the world for free when you are connected to wifi.

Mariu
Good Citizen / Bon Citoyen

Yes that what I have been doing 


@Mariu wrote:

I have been sending texts internationally which is covered under my plan with no luck. They have never been delivered. Any tips on what c the reasons could be


If you're trying to send these text message with the phone number formatted as 011xxxxxxxxxxxxxx, try using +countrycode (whatever the country's code number is) followed by the rest of the number instead.

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