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My card isn't registering

Catlover1
Great Neighbour / Super Voisin

I've just moved to Canada and to get a Canadian card I'm required to have a phone number 

So I'm trying to purchase a plan however both my European revolt card and my english cards aren't being registered. Is there anything I can do?

8 REPLIES 8

Catlover1
Great Neighbour / Super Voisin

Thank you!!!!

@Catlover1  Yes that’s correct 

Catlover1
Great Neighbour / Super Voisin

And with this card I would be able to purchase a plan with public mobile? 

@Catlover1  It’s like a credit  card only it’s pre paid and you can buy them at gas stations 

Catlover1
Great Neighbour / Super Voisin

Thank you for your reply!

What is a vanilla mc prepaid card? 

Yummy
Mayor / Maire

You have to have either Canadian or USA issues credit card in order to subscribe with Public Mobile. Some debit cards work too. See help articles for further assistance and clarification.

None of other cards work including European.

Handy1
Mayor / Maire

@Catlover1  You need a new public mobile sim and activate it on the PM app to get service with public mobile . 

hairbag1
Mayor / Maire

@Catlover1 

first...please make sure you download the PM app to activate successfully. If your payment card isn't working..get to Canada Post and get a Vanilla MC prepaid card.

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