My activation did not complete

[Alice86]

I am charged with $20 but my activation did not complete and when I was trying to do it again, it said that my number is invalid. How can I solve this issue? 

[Handy1]

@Tonywter Unfortunately support wait time are longer then normal with messy roll out of new activation plans . They will get back to you unfortunately sometimes it can take up to 48 hours for a reply 

[Tonywter]

Yeah keep an eye on your inbox, maybe after 19h you will get response 👏👏

[hairbag1]

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@Alice86 wrote:

yes

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Use that link supplied by Handy1 to message Customer Support.

[Alice86]

yes

[hairbag1]

@Alice86 

so you must complete activation using the Public Mobile app on your cellphone...did you use the app ?

[Handy1]

@Alice86  You need support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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