Lost old sim n got a new one. Customer service says to message them new sim number but how. I wasn't able to do last step to confirm new number to get full access to my public mobile account. So how do I reply to customer service to give them new sim number to keep my number
Also, if you already messaged them/received a message from CS, just click the envelop icon in the community (up right), and then you can reply to their last message.
