My TEXT allotment has been reached - now what?

[ohitora]

My 50 TEXT allotment has been reached in my $10 plan - now mid term how may I add texts?

[stonechucker]

Depending on how many times you renew in a 30 day period, you may wish to look at unlimited talk and text options.

For province wide talk, and international texting, it’s $25, Canada wide talk, add $10, or buy LD addons of 200 minutes or 400 minutes at $8 and $15 respectively..  The 2pp pkg gives US calling, the 400, gives US and 18 other countries.

Another option, switch to a 30 day province wide or Canada wide talk, with international txt and 500 mb of 3G data for $30.

[Dunkman]

To PM, it would be nice to have an add on for extra texts, like what they have for talk.  It would be a popular add on for people on the 50/50 plan.  

[ohitora]

Also discovered an unpleasant side effect – when I text it shows that the messages are sent and also received when it actually they are not. Just did a test text with my wife’s phone and it showed on her phone that it was sent but nothing on my PM plan phone. Also I sent a text to her and again it showed that it was sent on my PM plan phone but it was not received

(This created a situation last night with my daughter who was texting me to pick her up but her texts were not received by me. Eventually she made a voice call complaining that she has been waiting for me for more then an hour.)

[will13am]

Early renewal of the same plan must go through the moderator team.  Early plan change is self serve.

[LEGO · Accepted solution]

@ohitora If you have enough funds in available balance, then contact Moderaitor_Team and ask them to renew your plan early.

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! 

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!

[ohitora]

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@LEGO wrote:

@ohitora 

The only option would be to renew your plan early.

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Tried but there seems to be no option to renew from my account balance - the only options shown is to renew by credit card or voucher.

[LEGO]

@ohitora 

The only option would be to renew your plan early.