03-02-2022 08:49 PM
There’s activity on my account that was not done by me. Who can clean this up.
Solved! Go to Solution.
03-03-2022 12:51 AM
BKNS27: Please refrain from unnecessarily repeating others.
03-02-2022 09:08 PM
@andieavatar wrote:What kind of activity exactly? Calling customer support will probably clear it up.... https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
What kind of activity exactly? Calling customer support will probably clear it up.... https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
Hi @andieavatar Calling customer support won't work, you have to open ticket with them. LoL. Just joking, I know what you meant
03-02-2022 09:04 PM
What kind of activity exactly? Calling customer support will probably clear it up.... https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agentStill curious exactly what you're seeing?
03-02-2022 08:59 PM
Looking back at your prior posts, @RonaRobe , there's been alot of recent activity while you were in West Palm Beach.
Could you be seeing the results of prior issues you had with attempting to purchase add-ons?
03-02-2022 08:53 PM
@RonaRobe ,
What kind of activity ? want to send us some screenshots and give us more info.
03-02-2022 08:52 PM
Top of this page, click Get Help / Chat with Simon to start process of CSA assistance. Watch the envelope on top right side of page will be highlighted when they respond.
03-02-2022 08:51 PM - edited 03-02-2022 08:52 PM
@RonaRobe wrote:There’s activity on my account that was not done by me. Who can clean this up.
@RonaRobe - what kind of activity?
Extra charges? If so contact CSA: https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
OR, are you seeing your voicemail number listed in your call history?
They end in any of these numbers:
https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Updated-list-of-Voicemail-Access-N...
Or, is it something else?
edit: spelling
