06-30-2023 01:30 PM
Trying to port to Telus as they are giving a good deal for a new device - i login to my self serve and it doesnt have a profile appear with my account number - I've been with public for years now, and i've never had an issue. Is the site down?
Solved! Go to Solution.
06-30-2023 01:50 PM
It wont let me get to the screen - i dont think i'm actively linked - for some weird reason
06-30-2023 01:47 PM
Account number is at Profile:
Click on Profile, scroll down, look at right hand part of the screen. Hover mouse over crossed eye and account will be revealed.
06-30-2023 01:43 PM
yah its literally saying to continue my activation - i am activated and have service!
06-30-2023 01:42 PM
@elleruss your login is currently not properly linked up with your My Account. Please open ticket with support for the account number then
06-30-2023 01:39 PM
Yah that would be easy if it lets me have any of those optiosn when i login it says "continue activation" or "login page"
no other options
06-30-2023 01:35 PM - edited 06-30-2023 01:36 PM
@elleruss check the screenshot below for account number ( sorry it was for something else but you can see Account number on top right, under Account name and Alternate phone number)
06-30-2023 01:33 PM
The profile page - DOES NOT have an account number showing - just verified email/name etc
06-30-2023 01:32 PM
@elleruss the account number is on the Profile page