My Account isn't giving me account number

[elleruss]

Trying to port to Telus as they are giving a good deal for a new device - i login to my self serve and it doesnt have a profile appear with my account number - I've been with public for years now, and i've never had an issue. Is the site down?

[elleruss]

It wont let me get to the screen - i dont think i'm actively linked - for some weird reason

[Yummy]

Account number is at Profile:

Click on Profile, scroll down, look at right hand part of the screen. Hover mouse over crossed eye and account will be revealed.

[elleruss]

yah its literally saying to continue my activation - i am activated and have service! 

[softech · Accepted solution]

@elleruss your login is currently not properly linked up with your My Account.  Please open ticket with support for the account number then

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[elleruss]

Yah that would be easy if it lets me have any of those optiosn when i login it says "continue activation" or "login page"

no other options 

[softech]

@elleruss check the screenshot below for account number ( sorry it was for something else but you can see Account number on top right, under Account name and Alternate phone number)

https://myaccount.publicmobile.ca/en/account/reset/pin

[elleruss]

The profile page - DOES NOT have an account number showing - just verified email/name etc

[softech]

@elleruss the account number is on the Profile page