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Moving to the 4G plan

Jim4
Good Citizen / Bon Citoyen

When moving from a 3G to a 4G plan (in my case it is the same price) do my loyalty data and loyalty US minutes also move, or do I lose them?

4 REPLIES 4

dabr
Mayor / Maire

@Jim4   Everything stays the same as already noted except, perhaps, for any bonus promo data at activation (if applicable) which might be lost by changing plans.

LeePublic
Deputy Mayor / Adjoint au Maire

Yes, as long as you don't click on switch rewards on the rewards portal.

hTideGnow
Mayor / Maire

Hi @Jim4   What loyalty data and minute you referring to?  if you meant those bonus you got from last couple Decembers.  YES, they will stay.  Changing plan won't affect the Christmas bonuses you got before

 

RossN
Mayor / Maire

@Jim4 hi you keep all your rewards and add ons no matter what plan you move to ,they stay with your account 

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