Mobile Phone does NOT receive calls from land lines.

[JinJane]

I only get calls from other mobile phones.

Anyone else experiencing this? 

[JinJane]

Thank you for your reply.   I've had my account 8 months and ported my number from TELUS Mobility at the time. This is a new phenomenon. 

[JinJane]

Thanks for your reply Meow.  I would have thought a call is a call, but apparently not for me.   My mobile does not ring.  I think the calls are being directed to my outgoing voicemail message, but i can't access my voicemail. 

[JinJane]

Thanks for your reply.   I know they are land lines, because I know the people.   Also I called from my own land line.  The other 2 callers can contact me from their mobile phones, but not from their TELUS land lines.  I believe it goes directly to voicemail, but i can't access voicemail on my mobile account. 

[JinJane]

No.   Those numbers are not blocked.   I tried 3 different land lines and no calls came through. 

[Meow]

Strange... and highly unlikely.

Call is a call no matter if it comes from mobile or land line. Maybe you block those people?
So you CAN receive calls and sms from other people and you CAN call everybody?

[will13am]

@JinJane , I can't say that I have experienced this.  Also I can't say that it is possible for me to discern a real landline call.  I am not sure there are many real landlines in existence these days.  What happens when a call is made on the landline?  

[slusagm]

@JinJane 

you just ported your line? which landline carrier you cannot receive calls from?

you might want to ask PM to check.  Open ticket with PM using the Orange Charbot icon on the lower right. You an ask the question Submit ticket and then select Contact Us and you will get to ticket open form