01-08-2024 06:00 PM - last edited on 01-09-2024 10:19 AM by computergeek541
I missed replying with a yes to virgin text confirming the number transfer to PM. I need a new number transfer request to be sent. I am not sure how to reach someone for this and the ticket request is not working.
I also forgot to add my referrer code when I was first transferring the line. Hope to get support on this soon.
01-08-2024 06:01 PM
Hi @RanSar
You can call Public Mobile porting team to provide the correct Info and get status update. I will send you the porting team number. Please check your Community inbox for my message
for referral code, you need to have support agent to help you.
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437