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Missed referral

iroboto
Great Neighbour / Super Voisin

I was referred for Public Mobile, and during the setup process I did not see where to put in the referral code.

How do I credit this persons referral now that I'm already a subscriber?

 

2 REPLIES 2

Handy1
Mayor / Maire

@iroboto  You need to ask support to apply it for you 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1709562053253.jpeg

 

If that doesn’t work you can always send private message to support to fix 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

softech
Oracle
Oracle

@iroboto 

support can help to add the referral code back.  Please open ticket with PM support:

  1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

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