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Messaging within Canada

Kered31
Good Citizen / Bon Citoyen

I have the $15 plan

Just noticed that the unlimited Canada wide texting wording no longer exists.  Just says unlimited international texting.  Beneath that there are numbers - used on the left and numbers not used on the right with a negative.   i.e.   7 used     -8 not used.

Wondering if I still have the Unlimited Canada wide texting?.  Looking at other plans, I see the Unlimited Canada wide texting phrase is still there.  Concerned that when the -8 becomes 0 there will be an additional charge.

 

9 REPLIES 9

Kered31
Good Citizen / Bon Citoyen

That is what I was hoping was the case, thanks for your time


@Kered31 wrote:

 Just says unlimited international texting


This is something that has been mentioned to Public Mobile several times, and unfortrunately, the inaccurate wording was never corrected. 


@funpig1 wrote:

@Kered31 

Just send a text to a friend and ask them to text you back. If it works, you are fine. If it does not, contact an agent to fix.


When testing text message servcies, a customer can send an outgoing text message to the same phone number as it's being sent from.  This would be better for troubleshooting becasue texting a friend would unfortunately introduce a new variable.

funpig1
Model Citizen / Citoyen Modèle

@Kered31 

Just send a text to a friend and ask them to text you back. If it works, you are fine. If it does not, contact an agent to fix.

Meow
Mayor / Maire

Ignore those numbers. Most likely PM is using out-of-box software so it has this counter.

ALL PM Plans have unlimited SMS in/out.

EB0
Deputy Mayor / Adjoint au Maire

@Kered31 

All old $15 3G plans which has 250mb 3G 100 outgoing Canada minutes and unlimited incoming minutes and unlimited international message inclining messages within Canada

some old $15 plans show message counts by negative numbers and some others don’t have this message count

 

eddieO
Town Hero / Héro de la Ville

@Kered31 as long as you do not change your plan you should continue to have unlimited Canada-wide calls and text.

slusagm
Mayor / Maire

ignore the negative number. It is unlimited, just a way PM shows How many you used. 

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