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Messages not going through

Colin2006
Great Neighbour / Super Voisin

I have an issue after switching to public mobile that my messages will not go through to any contact who uses an android phone

3 REPLIES 3

CSA_PM
Customer Support Agent

Hi @ Colin2006 

 

Is the issue resolved now? 

Techfish
Great Citizen / Super Citoyen

Are you using an iPhone or Android device? Also, when did you sign up? If you're porting a number, it may take time for the transfer to complete.

hTideGnow
Mayor / Maire

hi @Colin2006 

first, did you receive inbound calls and text?

remember to remove the old carrier sim card, or disable the old carrier esim

Then  uninstall Google Message, reboot phone and then resintall (or update) Google Message from Play Store

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