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Not registered on network

Acavenagh
Great Neighbour / Super Voisin

I just transfer my number yesterday and until a few minutes I could receive messages but I cannot do any call because it said: Not registered on network and I already finish my data. How is possible that my data for internet is over if I haven't use my line.

Please help me with this issue ASAP.

Thanks

 

2 REPLIES 2

slusagm
Mayor / Maire

@Acavenagh you already finish your data?  how much data you have? 

if you are receiving iMessage or RCS, you need data.  If you used up data, you won't get that.  can you disable iMessage or RCS and try sending plain SMS text only?


@Acavenagh wrote:

I just transfer my number yesterday and until a few minutes I could receive messages but I cannot do any call because it said: Not registered on network and I already finish my data. How is possible that my data for internet is over if I haven't use my line.


Not being connected to the network is unrelated to number porting.  As for incomng messages, SMS text messages wouldn't work without a cellular newtork connection either, but messages coming through RCS or iMessage can work over Wi-Fi.  Have you tried restarting your phone?

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