MY phone is not working

[cobbinagifty]

I cannot sent calls or receive calls. it says not registered on network. I have just registered

[BKNS27]

@cobbinagifty 

We will need more information to help you.

Did you port your old number over to PM or did you pick a new number?

[HALIMACS]

@cobbinagifty 

This could be due to a lot of things.

Were you porting a number from another provider and did you respond yes to the port authorization request?

Did you get through to the payment page and did the payment process from your card?

After doing all this, did you try rebooting your phone, resetting your network connections, and toggling airplane mode on and off. This sometimes resolves activation issues.

EDIT:  also make sure your device is a working device on the network. You could try another person's SIM card in it to make sure it works.

[Meow]

Did you create PM account?

Can you check if your account is active? What phone number you see there as your phone number? Did you port your number?

Try rebooting your phone. Try SIM in another phone.