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MFA for add-on purchases

ShirazAhmad
Great Neighbour / Super Voisin

Is there a way for you guys to put on MFA for purchases on these accounts?  Specifically for parents who use your plans for their kids, and can avoid random charges to occur.  It would be a good tool for parents to avoid dealing with random charges as they are subscribed to automatic payments for plans.

3 REPLIES 3

BKNS27
Mayor / Maire

@ShirazAhmad 

The app on your kids phone have a 2FA code to access the account to change plans or add-ons.

Once in awhile there are promo through text but to stop these text promo is to type in STOP on their phone to end these text promos.

Sansan
Mayor / Maire

Great idea.

A lot of us are in the same boat.

This applies to any aacount, anyone can accidentally accept those data text messages when out of data has been exhausted. 

For now we just have to be mindful of ourselves. And teach our children to read texts carefully and NOT to accept anything from phone numbers that are not their friends and to show message to parents or guardians. 

golfball
Town Hero / Héro de la Ville

What type of purchases are you referring to? If you don't want the plan to automatically renew you can turn that off.

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