Lost phone - not able to suspend or cancel

[BD7]

phone was stolen, trying to cancel suspend service but my account will not load, tried many times and different browsers. Need to cancel immediately!

[Sansan]

If you are not able to get into you account you can send a private message to a customer  service representative at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@BD7 

use this link to ask CSA to suspend account for now.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@BD7  Get support to help you report it lost/stolen 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[softech]

@BD7 try login from a different devices using Incognito mode

if still cannot login, open ticket with PM support

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there