@Jamal912 wrote:
So I have looked all over the community posts and on the subreddit but I have access to my gmail account+a new phone here for the time being. It cant use esim so I bought a public mobile sim card but I cannot for the life of me get into my public mobile account! I have tried to sign in but when I do it asks to send a code to my phone number which I have no access to! I have followed other community posts saying to reset my password I did that and I have tried to press resend code multiple times but the only option is to either send a text message or a voice message and I have no other options!!!
Hey @Jamal912
Since you're having issues sending the code and the send to email option isn't coming up, reach out to a CS Agent and they can help you reset things.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
