cancel
Showing results for 
Search instead for 
Did you mean: 

Lost SIM Card

rogerc
Great Neighbour / Super Voisin

What should I do if I lost my SIM Card?

3 REPLIES 3

HALIMACS
Mayor / Maire

@rogerc 

Did you also lose your phone, with the SIM card?

You can also choose e-SIM if your device supports it and you want to get going again much quicker.

Handy1
Mayor / Maire

@rogerc  Get a new SIM card from Koodo Telus store or Amazon $4.99 there right now and log into your account and sim swap the number in profile page 

SIM  SWAPPING  profile tabs

Handy1_0-1705456015301.png

 

Note only do this on lap top or computer/ not mobile device

if you can’t log in ask support to sim swap the number for you 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.