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Lost Phone

willi167
Great Neighbour / Super Voisin

 I lost my phone & sim. I bought a new phone and sim but can not login to my account as it wants me to confirm my identity by entering a 6 digit code which is texted or called to my LOST phone (asking for my husband)

1 REPLY 1

softech
Oracle
Oracle

@willi167 if you click Resend code, they could give you the option to send to email, check if the option is there

If not, please message support directly

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

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