Lost Data Allowance

[ccarnegie61]

I have just checked my account for data usage and it is showing that I have 0GB left of 3GB which was allotted on the beginning of my new billing cycle which was September 10th.  I have checked my usage and the usage definitely doesn't add up to 3GB used in 4 days.  

[ccarnegie61]

@softech,  thank you!  That did the trick.  All good once I tried another browser.  Have a great day!

[Meow · Accepted solution]

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh.

[Outdoorsman]

@ccarnegie61  clear your cache or use a different broser in private or ingocognito mode reboot your device and go into your self serve to look at your data usage 

[softech]

@ccarnegie61   try to access the page again using Incognito mode or try on another browser.  It could be just cache issue