Login issues

[Anonymous]

I have 2 different accounts with 2 different sim cards. I am able to login to one of them, but I am unable to login to the other account. Email and password are correct, but when hit the login button, the login page goes back to the same login page and nothing happens. Can anybody check what is going wrong?

[BKNS27]

@computergeek541 

Yes, I mean autofill. The spellcheck on my computer was doing it.

[computergeek541]

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@BKNS27 wrote:

If you are using AutoPay when entering your email and password. It won’t allow you to login. You need to manually enter the email and password.

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I'm sure that you mean autofill.  Autopay doesn't affect logging in, just in case the OP interpreted your message literally.

[BKNS27]

If you are using Autofill when entering your email and password. It won’t allow you to login. You need to manually enter the email and password.

[Anonymous]

@Dunkman 

I will try all you have suggested and let you know

[Dunkman]

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@Anonymous wrote:

@Dunkman 

Yes, I have 2 different email addresses for each one of them. The strange fact is that I can login into one of them and not the other. I guess, if it was caching issues, I would have trouble with both?

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@Anonymous 

Maybe the one of the account has the "correct" cache info for successful login.  

I would try the previous suggestions.  BTW, do you have the PM app installed on each phone?  That would also help avoid caching issues. 

[Anonymous]

@Dunkman 

Yes, I have 2 different email addresses for each one of them. The strange fact is that I can login into one of them and not the other. I guess, if it was caching issues, I would have trouble with both?

[Dunkman]

@Anonymous 

Each account should have its own different email address for login. 

The website has caching issues.  You can clear cache on your web browser, try incognito/private mode or a different web browser.  Or even try a different device.