Login Page wont work

[stdpositive]

The **bleep**ing login page isnt working, I need to log into my account to update my credit card and this piece of **bleep** site wont log me in.

Not an issue with my computer or browser.

What else can I say? I know its a discount service but the one time I need to login to my account...

[hairbag1]

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@stdpositive wrote:

The **bleep**ing login page isnt working, I need to log into my account to update my credit card and this piece of **bleep** site wont log me in.

Not an issue with my computer or browser.

What else can I say? I know its a discount service but the one time I need to login to my account...

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That **bleep**ing log in page seems to be working now...but is working slow. Exercise patience and I'm certain it'll allow the update ...eventually.

Happy Holidays 😷

[dcolb566]

I find it finicky ,to sometimes. I just usually try logging in and wait for a few minutes and it will usually log me in. Sometimes I find also clearing it off your browser will help. 

[stdpositive]

Yeah definitely finicky but works.

[esjliv · Accepted solution]

Hello @stdpositive ,

SELF SERVE can be finicky at times. 

Try clearing you browser's history and open a tab in incognito mode.

Did that do the trick?

If still having issues have the moderators update your credit card info. on your behalf.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)