03-15-2025 05:43 PM
Please help me, I just transfer from telus, and I installed ur eSIM and delet the telus’s esim. But ur eSIM doesn’t work. For login ur app, it ask for the code send to my number, which dosnt work
03-15-2025 06:15 PM
thx, i just send a mail through ur link. 🙂
03-15-2025 05:46 PM
hi @TTwang make sure your PM eSIM is active ( or Turn on this line is enabled on iPhone). Click Reset Network Settings on the phone and try calling
if you still unable to make it work, then you will need support agent to help, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
