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Log in to Public Mobile app

RalucaE
Great Neighbour / Super Voisin

Hello,

I'm a new customer, I've downloaded the app but when I try to log in, it tells me to "enter a valid email address", and it won't let me continue.. What should I do? 

6 REPLIES 6

RalucaE
Great Neighbour / Super Voisin

yeah, that way it works, but it says to activate the account, I have to download the app... final step to get connected.. And when I go there, it won't let me. 

will13am
Oracle
Oracle

@RalucaE , try using a browser instead of going through the app.  See if that helps.  The app is basically a wrapper that leverage the default browser on your phone. 

RalucaE
Great Neighbour / Super Voisin

Samsung Galaxy A8

 

What phone are you using?

RalucaE
Great Neighbour / Super Voisin

yes, I have... it didn't work

Chalupa_Batman
Mayor / Maire

Have you tried to delete the app and re install it? 

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