03-08-2024
08:17 PM
- last edited on
03-15-2024
01:45 AM
by
computergeek541
Can any one tell me how to cancel my Subscription with Public Mobile? Who do i notify on my Cycle Period ?
Solved! Go to Solution.
03-08-2024 08:28 PM
Thank you.
03-08-2024 08:26 PM
Great thank you for the information.
03-08-2024 08:23 PM - edited 03-08-2024 08:24 PM
You will need to login to your account and disable Subscribe button on the PM app and it will cancel after 90 days for nonpayment or website or port your number over to another carrier.
If you have issues login, click on Chatbot and type in Submit a Ticket.
03-08-2024 08:21 PM
To "cancel" the plan, you can either port out your number to another provider and your account will be closed upon successful port out of the number
Or you can disable the toggle "Subscribed" to disable Pre-Authorized payment instead. Once it is disabled, PM will not be able to renew your account on your next renewal , your account will then be suspended on that day and 90 more days, it will be closed
To disable Pre-Authorized payments (Turn off Subscribed) , you can do it by one of the following:
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription