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Locked out of account

mightycanuck200
Great Neighbour / Super Voisin

I'm locked out of my account! Need help to get it unlocked 

6 REPLIES 6

Metal1967
Deputy Mayor / Adjoint au Maire

@lorigrisack wrote:

I am having same problem have you yet found a solution


@lorigrisack 

Look at the reply above yours..that explains what to do to fix..

mightycanuck200
Great Neighbour / Super Voisin

Not yet!

Anonymous
Not applicable

@lorigrisack- Try the forgot passowrd.  If you do not get an email within the hour, you will need to contact moderators (as mentioned above).

Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)

lorigrisack
Great Neighbour / Super Voisin

I am having same problem have you yet found a solution

ShawnC13
Oracle
Oracle

@mightycanuck200 wrote:

I'm locked out of my account! Need help to get it unlocked 


Is the password resest function not working for you?  If that hasn't worked you will need assistance from the moderators.  Unfortunately they have left for the day but will be back tomorrow morning.  

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Anonymous
Not applicable

@mightycanuck200 wrote:

I'm locked out of my account! Need help to get it unlocked 


I've read about being able to wait for an hour but I'm not so sure.

So you'll need to contact the @Moderator_Team < Click this.

Need Help? Let's chat.