05-02-2019 12:19 AM - edited 01-05-2022 07:23 AM
05-02-2019 12:42 AM
@lorigrisack wrote:I am having same problem have you yet found a solution
Look at the reply above yours..that explains what to do to fix..
05-02-2019 12:41 AM
Not yet!
05-02-2019 12:41 AM
@lorigrisack- Try the forgot passowrd. If you do not get an email within the hour, you will need to contact moderators (as mentioned above).
Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)
05-02-2019 12:39 AM
I am having same problem have you yet found a solution
05-02-2019 12:21 AM
@mightycanuck200 wrote:I'm locked out of my account! Need help to get it unlocked
Is the password resest function not working for you? If that hasn't worked you will need assistance from the moderators. Unfortunately they have left for the day but will be back tomorrow morning.
To send a private message to a moderator click this link and describe your issue.
Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-02-2019 12:21 AM
@mightycanuck200 wrote:I'm locked out of my account! Need help to get it unlocked
I've read about being able to wait for an hour but I'm not so sure.
So you'll need to contact the @Moderator_Team < Click this.