If you've tried the password reset and it doesn't work, then your account needs a password reset with the help of a moderator.
Click this Moderator_Team link to private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Include your e-mail address and phone number.
Password resets are time-sensitive, so be alert for any response from the mods, and don't delay once you get the reset message.
