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Locked myself outta my account again

Natashia_808
Great Neighbour / Super Voisin

It's been about a week since I locked myself outta my account again lol I need help 

5 REPLIES 5

JL9
Mayor / Maire

lol very good advice or even in your phone notes or somewhere tucked away.

BKNS27
Mayor / Maire

@Natashia_808 

Make a note of your new password somewhere for next time you try to login. 😉

hairbag1
Mayor / Maire

@Natashia_808 wrote:

It's been about a week since I locked myself outta my account again lol I need help 


Whatever worked last time...give it a try this time.

Yummy
Mayor / Maire

Try forgotten password link. You would need to provide security answer.

If you DO know password, try in 1hour as your account might be temporary locked out.

If everything fails, contact agent.

To contact CSA, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

jmbits
Good Citizen / Bon Citoyen

Have you tried resetting your account using the 'forgot password' link?

Need Help? Let's chat.