05-10-2022 10:42 AM
It's been about a week since I locked myself outta my account again lol I need help
05-10-2022 01:12 PM
lol very good advice or even in your phone notes or somewhere tucked away.
05-10-2022 12:46 PM
Make a note of your new password somewhere for next time you try to login. 😉
05-10-2022 10:45 AM
@Natashia_808 wrote:It's been about a week since I locked myself outta my account again lol I need help
Whatever worked last time...give it a try this time.
05-10-2022 10:45 AM - edited 05-10-2022 10:46 AM
Try forgotten password link. You would need to provide security answer.
If you DO know password, try in 1hour as your account might be temporary locked out.
If everything fails, contact agent.
To contact CSA, there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
05-10-2022 10:43 AM
Have you tried resetting your account using the 'forgot password' link?