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Locked Out of my account

isaac2787
Great Neighbour / Super Voisin

Hello,

I am currently locked out of my account because I have lost access to the email that I log into all the time.

I broke my phone so I cannot log into my account so I created a backup account to ask this question. Can anyone offer me any type of advice?

2 REPLIES 2

slusagm
Mayor / Maire

if you have no phone and no access to email, you need to create another email as well so PM can help to change the login to the new email address.  After you have that, you can send a message to PM and ask them to make the change

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@isaac2787  You can always get support to help you re gain access to your account 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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