10-27-2023 08:48 AM
I received this offer today in my email. Limited time offer, Unlimited 40GB 90-day subscription for only $40/Mo. I can't find this option in the subscription plans.
10-27-2023 11:12 AM
@DancingMonkey- Is that in your email program or in the private messaging system? If the latter then that's the system stripping html from the contents. Click reply again and it should go. If in your email program then that might be a setting in the email. But there is probably a notice on the bottom of that email saying not to reply to it.
10-27-2023 10:42 AM
Now wondering this send is legit.
While I copied & paste on this "Reply", the PM gave me a reminder:
Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.
Any idea?
10-27-2023 10:39 AM
Hi Great Neighbour,
I got the same promotion email from the same sender in 2 PM accounts too! The "Upgrade Now" button took me to the log in website I can't find any plan with the same info after I logged in.
I did try on my APP too and it did not work at all. Same results as the website. So odd. The Help on the website doesn't help anything at all.
If the promotion is real, there is no way you can proceed this by yourself. If the sender is not legit, PM should make an announcement ASAP to get this clarified.
Any clue how we can contact PM? Thanks!
10-27-2023 10:32 AM
It looks like a targeted offer that is not available to the general public. In past those have been marketed via text message that you respond to if you want to accept the offer. If you're interested, click the link to accept.
10-27-2023 09:33 AM
@LaurLink I have received legitimate PM emails from that address.
10-27-2023 09:28 AM
publicmobileservice@info.publicmobile.ca
10-27-2023 09:24 AM
@LaurLink Can you tap/hover over the sender email address to see if it looks legitimate? I wouldn't click on anything without doing that first
10-27-2023 09:22 AM
The links just bring me to my account, here's the screen shots from the email. I have 2 PM accounts one for each of my kids, they each got the email at their email addresses.
10-27-2023 09:00 AM
HI @LaurLink
I can't find such plan too. Not sure if it is a targeted offer. Any link on the email to click and change plan?
or maybe you can share your screenshot of the email?