yesterday
- last edited
3 hours ago
by
Dunkman
So I'm travelling in Canada
Where I am atm is kinda close to the border
It says I've left my home network
I can still send and receive text and calls
I just don't have internet.
Do I need an ad on?
4 hours ago
@BCBudGirl69 - You can leave Data Roaming on as the USA is the only country that has support for Public Mobile roaming.
Data roaming will make you able to connect to Rogers EXT for data use.
13 hours ago
Hi fixin1
Thank You for responding
1. So I can have roaming on and I won't be charged extra? I've turned it in a cpl times but then turned it off again
2. I did your#1 already the only ones coming up are Rodgers Verizon and T.mobile
3. I see EXT
4. see attached picture
14 hours ago - last edited 14 hours ago
@BCBudGirl69 - Did you receive this text message?
Public Mobile here. Welcome to USA! You will need a U.S. Roaming Add-On to use your phone. Customers using Roaming Add-Ons may experience differences in coverage and service quality (including 9-1-1 calls) due to certain U.S. carrier 3G network shutdowns. Go to https://selfserve.publicmobile.ca/ for Add-On options
If you notice that text, you’re likely on T-Mobile, Verizon, or AT&T.
Since Public Mobile is a prepaid service, you won’t incur charges for the $14 roaming fee or the Pay Per use model like most other carriers that offer roaming services.
However, if you’re experiencing issues accessing mobile data, try the following steps:
1. Disable automatic connections and select “Public Mobile” from the connection options. If that’s not an option, choose “TELUS.”
2. Reboot your device.
If you only see “EXT” as the carrier and not “Public Mobile,” you’re likely roaming on Rogers. If you see “T-Mobile, AT&T, or Verizon” as the carrier, you’re using US towers.
If you have a Canada-US plan, you won’t need to worry about roaming costs. It’s free, but you’ll need to enable data roaming in your cellular settings on your phone.